When you have few reviews, every outlier carries weight. New customers read the criticism, and they also notice whether and how you responded.
„The equipment is always busy in the evenings.“
Thank you for your honest feedback. Between 5 and 7 pm we are indeed at our busiest. Mornings or after 8 pm are quieter. Please speak to us directly and we'll find a good solution.
And it is the first thing prospects read about you.
Because you lack the time or the right words during a busy day.
Unhappy customers tend to write sooner than happy ones.
Sometimes weeks after the review was posted.
A gym has only a few reviews. Two complain about crowded equipment in the evening and have sat unanswered at the top for months. Anyone looking for a trial workout reads those first.
New reviews appear immediately in the dashboard, and the gym is notified.
AI suggests a factual, personal reply, for example pointing to quieter workout times. The gym reviews and publishes it.
Members are asked for a review after their trial workout and again after their first few weeks. Anyone who prefers private feedback can send it directly.
The criticism no longer stands alone. Prospects see a professional reply alongside many recent voices.
New reviews from every platform in one dashboard, with notifications.
Factual, personal suggested replies for you to review and publish.
Customers can write to you directly from the review page if they prefer. A public review is always available.
Automated requests make the voices of your happy customers visible.
Important: SOCIAL PROOF does not delete or hide reviews. You can report reviews that violate a platform's policies to that platform. We can support you with this.
Try every plan free for 14 days. Cancel monthly.
The entry plan for one location
€790/ yearnet
equals €65.83 / month
Try free for 14 daysFor businesses that want to grow
€1,290/ yearnet
equals €107.50 / month
Try free for 14 daysFor teams and multiple locations
€1,990/ yearnet
equals €165.83 / month
Try free for 14 daysAll prices are net plus statutory VAT. Offer for businesses only.
To start the trial, you add a payment method. If you cancel within 14 days, there are no costs.
With monthly billing, a one-time setup fee of €250 net applies, due only after the trial. With a yearly plan, setup is included.
Multiple locations or custom requirements? Book an intro call
No. Reviews that breach a platform's policies, such as insults or reviews without genuine customer contact, can be reported to the platform. We can help with that. All other reviews remain visible. A professional response often carries more weight than the criticism itself.
Yes, factually and promptly. Prospects read your response too and see how you deal with criticism.
You decide whether AI suggests replies or publishes automatically. For critical reviews, we recommend approving every response yourself.
No. A public review is always possible on every plan. From the Boost plan, your customers can additionally choose to write to you privately instead.
Start today. After 14 days you will know what SOCIAL PROOF does for your business.
Easy to set up and made for local businesses.
